Information Collection:
Information is collected directly from you or automatically through the app.
Use of Information:
The information collected is used for app functionality, personalization, improvement, generating reports for your use, and providing customer support. This information is utilised solely for legitimate purposes related to the app’s services.
Information Sharing:
For bug reporting, app performance analysis, and usage analytics, the following data may be collected and shared in a pseudonymized manner with trusted third-party services:
Crash reports: Includes details like device type, operating system, and error logs to identify and resolve technical issues.
App usage data: Metrics such as session duration, feature interaction, and navigation patterns to improve app functionality.
General device information: Non-identifiable details like device language, region settings, and app version to enhance app performance and reliability.
Identifiers: App instance IDs, such as deviceId and userId provided by the app store, used for analytics and troubleshooting.
This sharing is strictly for the purposes of addressing app issues and improving the user experience. All shared data is anonymized and handled in compliance with industry-leading security, privacy, and control standards. The third-party service providers we work with meet rigorous certifications for data protection.
Cookies and Tracking Technologies:
Our app uses tracking technologies, such as cookies and similar tools, to enhance functionality and improve performance. These technologies enable session management, feature personalization, and more effective analysis of anonymized app usage data.
Data Retention:
Your data stored locally on your device will be retained only while you actively use the app. If you delete the app, all associated data on your device, except for previously submitted bug reports and analytics data already processed, will be permanently removed. We respect your right to control your data and ensure that no new data is retained beyond your usage of the app.
In-App Purchases and Subscription Services:
We now offer in-app purchases and subscription services through third-party providers to enhance your app experience. When you make in-app purchases or subscribe to our services, the payment process and management of subscriptions are handled by trusted third parties. Please refer to the respective privacy policies and terms of service provided during the payment process for information on how your payment and subscription data is processed.
Third-Party Links:
Please note that our app may contain links to third-party websites or services, including third-party providers for in-app purchases and subscriptions. It’s important to understand that we do not have control over the privacy practices of these third parties. We encourage you to review their respective privacy policies before engaging with any linked websites or services.
Your Rights and Choices:
You have the right to exercise control over your personal information. This includes the ability to access, update, or delete your data. If you have any concerns about your privacy or would like to exercise your rights, please contact our support team at Contact Support. We are committed to addressing your requests and ensuring that you have full control over your personal information.
Updates to the Privacy Policy:
The Privacy Policy may be updated periodically, and the effective date of the latest version will be provided. Your continued use of the app after any modifications implies acceptance of the revised Privacy Policy.
Contact Information:
For any questions or concerns, please contact Contact Support.